BILLING CHANGE NOTICE
Effective October 1, all large commercial accounts* will be billed on the 20th of the month for usage from the previous month. All other accounts (including residential and commercial general service accounts) will be billed on the 10th of the month for usage from the previous month.
*pertains to accounts designated as “Large Power,” “Small Power” and all group-billed accounts
WHY IS MPE MAKING THIS CHANGE?
This change will create organizational efficiencies (and lower operating costs) by:
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streamlining the billing process
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reducing billing software costs
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reducing the number of estimated bills and subsequent true-ups
HOW WILL MY BILL BE AFFECTED?
RESIDENTIAL ACCOUNTS
Winter Park, Fraser, Tabernash, Innsbrook Area
No change.
Granby, Hot Sulphur Springs, Grand Lake Area
Instead of receiving your bill on the 20th of the month, from October 1st on, you will receive it on the 10th of the month (for usage from the previous month).
All Other Areas (including Kremmling, Parshall and Walden)
Instead of receiving your bill on the 30th of the month, from October 1st on, you will receive it on the 10th of the month (for usage from the previous month).
COMMERCIAL ACCOUNTS
General Service Accounts
All general service accounts will be billed on the 10th of the month for usage from the previous month. NOTE: This change will not affect accounts in Winter Park, Fraser, Tabernash and Innsbrook.
Large & Small Power Accounts
Going forward, you will receive your electric bill around the 20th of the month (for usage from the previous month).
WHAT SHOULD I EXPECT MY OCTOBER AND NOVEMBER BILLS TO LOOK LIKE?
RESIDENTIAL ACCOUNTS
Winter Park, Fraser, Tabernash, Innsbrook Area
No change.
All Other Accounts
In October, you will be billed for 10-20 fewer days than usual (depending on your location). In November (and thereafter) you will be billed for your usage from the first of the previous month to the last day of the month (back to the normal billing cycle for one month of usage).
COMMERCIAL ACCOUNTS
General Service Accounts
In October, all accounts outside of the Winter Park, Fraser, Tabernash and Innsbrook areas will be billed for 10-20 fewer days than usual (depending on your location). In November (and thereafter) you will be billed on the 10th of the month for your usage from the first of the previous month to the last day of the month
Large & Small Power Accounts
Your bill should reflect 30 days of usage, but you will receive it 10 days later (around the 20th of the month from October 1st on, instead of the 10th).
HOW WILL THIS BILLING CHANGE AFFECT MY ACH WITHDRAWAL (IF I HAVE ONE)?
After October 1st, all ACH withdrawals will occur on the 20th of the month for those billed on the 10th of the month. And all ACH withdrawals will occur on the 30th of the month for those billed on the 20th of the month.
QUESTIONS?
Please call (970) 887-3378, EXT 3