Are you building and have a question about electric service? Here are a few answers to some of the most frequently asked questions.
FAQ
1. Why is MPEI unable to give me an estimate without paying my non-refundable engineering deposit?
Several factors contribute to estimating costs, including the size of service, meter location, fluctuating material costs, and the presence of existing equipment in the field. To provide an accurate estimate, an MPEI staking technician must conduct a site visit and design the job. As a not-for-profit cooperative, it is crucial to emphasize that the incurred cost of obtaining an estimate is the responsibility of the customer rather than the cooperative and its members.
2. Why does MPEI require a state inspection prior to setting a temporary or permanent meter?
Due to state regulatory mandates, this inspection is mandatory. The state inspection serves to confirm that your installation adheres to the essential safety standards outlined in current codes with the National Electrical Code (NEC). The primary purpose is to safeguard you as the homeowner and anyone else occupying the premises, ensuring protection against potential hazards like fire.
3. Can I pay for my new electric service and/or upgrade in installments?
To avoid passing on the expenses of a new service and/or upgrade to our existing members, we require full payment in advance. Once we receive full payment and any relevant paperwork, your job will be released to operations for construction.
4. Why is a site visit with a staking technician required? Why is it important to notify MPEI of any changes after the site visit?
The site visit serves multiple crucial purposes. It facilitates a clear understanding between MPEI and the customer regarding expectations for a new service or upgrade. While a new or existing service may seem straightforward, the staking technician must consider multiple factors before providing an accurate design and construction estimate. The staking technician knows our system and will find the most affordable route for your new service or upgrade.
This essential meeting plays a pivotal role in maintaining a smooth flow through the system, minimizing errors, changes, and miscommunications between MPEI and the customer. By doing so, we aim to prevent additional unforeseen costs and delays, ensuring a more efficient and transparent process.
5. What is the Capacity charge?
The expansion of our service territory has led to a significant demand on the electrical system, necessitating an enhancement of the system’s core capacity, often referred to as the “backbone.” In response, the MPEI Board of Directors has determined that the expenses related to the electric facilities essential for accommodating the new load growth should be paid by the new customers, contractors, and developers. This approach ensures that new growth is not subsidized by existing members.
The capacity charge rate is calculated based on the average cost for substations and feeders that would otherwise be necessary to fund this growth. This strategic decision by the Board aims to maintain fairness in cost distribution, aligning the principle that those benefiting directly from the expanded services contribute proportionately to the associated infrastructure investments.
6. Can I cross my neighbor’s property for electric service?
If MPEI needs approval to extend your service through your neighbor’s property, it is essential to secure permission from your neighbor, and an easement will be necessary. MPEI will oversee the preparation of all easement documents and will notify the customer applying for service about needing to get an easement(s) from their neighbor(s). The customer is responsible for obtaining signatures from the owner(s) for all necessary easement(s).