MPE is currently experiencing a communications outage in Jackson County, likely caused by a fiber break during the high‑wind event over the weekend. Because this disruption prevents our automated systems from detecting and reporting outages to our dispatch center, any member experiencing a loss of power in Jackson County must report it manually until the fiber connection can be restored.

• To report an outage, please call MPE at 970-887-3378 or submit a report through SmartHub.
• Until communications are restored, automated outage notifications for Jackson County residents will not reach our Operations team.

We appreciate your patience as crews work to identify and repair the issue as quickly and safely as possible. Staff have been dispatched to located and repair the expected fiber break.