Skip to main content
Home
Pay My Bill
Report an Outage
Online Survey
MPE Solar
Menu
  • Home
  • About Us
    • Articles of Incorporation
    • Board of Directors
    • Board Meetings
    • Bylaws
    • Director Elections
    • Employment Opportunities
    • IRS Form 990
    • Overview
    • Public Board Policies
    • Rates & Tariff
      • Electric Rates
      • Tariff
  • Community Support
  • Information & Programs
    • Colorado Country Life Magazine
    • Electric Vehicles
    • Electrify Everything Program
    • Local Weather Data
    • New Construction
    • Pilot Programs
    • Prepaid Metering (EZ PAY)
    • Rates & Tariff
    • Scholarships & Youth Programs
  • My Account
    • Billing & Energy Assistance
    • Capital Credits
    • EZ Pay (Prepaid Metering)
    • FAQs
    • Manage by Phone (or Online)
    • New Construction
    • One-Time Payment
    • Pay My Bill
  • Rebates & Renewables
    • Clean Air
    • Green Power Program History & Stats
      • Contribution Form
      • Rebate Application
    • Green Power Program & Net Metering
      • Contribution Form
      • Rebate Application
    • Rebates
  • Safety
  • Contact Us

Report an Outage

REPORT AN OUTAGE

 

CALL (970) 887-3378, EXT 1

During outages, MPE first repairs high-usage power lines: lines that serve the most consumers. However, the electrical system does somewhat dictate the order in which repairs occur. Since electricity travels from substations to consumers, substation lines need to be repaired in order. Our commitment to you is to restore power as soon as possible without compromising safety.

REPORT AN OUTAGE WITH MPE'S SMARTHUB APP (FREE DOWNLOAD)

App info & download
 

If there is a power failure:

  1. Check your circuit breakers, then see if your neighbors have power.
  2. Call MPEI and tell us your name, address, phone number and the time of the outage.
  3. Report any unusual circumstances (e.g. downed lines, trees, flashes of light, etc.)
  4. If power fails again after it is restored, please contact us. We have more work to do!

We have highly qualified personnel working to restore power as soon as possible. Thank you for your patience.

Back to Top

Quick Links

  • Contact Us
  • News

Mountain Parks Electric, Inc.

Mailing Address
PO Box 170
Granby, CO 80446-0170

970-887-3378
CustomerService@mpei.com

Get in Touch

©2021 Mountain Parks Electric, Inc. Serving North-Central Colorado

  • Home
  • About Us
    • Articles of Incorporation
    • Board of Directors
    • Board Meetings
    • Bylaws
    • Director Elections
    • Employment Opportunities
    • IRS Form 990
    • Overview
    • Public Board Policies
    • Rates & Tariff
      • Electric Rates
      • Tariff
  • Community Support
  • Information & Programs
    • Colorado Country Life Magazine
    • Electric Vehicles
    • Electrify Everything Program
    • Local Weather Data
    • New Construction
    • Pilot Programs
    • Prepaid Metering (EZ PAY)
    • Rates & Tariff
    • Scholarships & Youth Programs
  • My Account
    • Billing & Energy Assistance
    • Capital Credits
    • EZ Pay (Prepaid Metering)
    • FAQs
    • Manage by Phone (or Online)
    • New Construction
    • One-Time Payment
    • Pay My Bill
  • Rebates & Renewables
    • Clean Air
    • Green Power Program History & Stats
      • Contribution Form
      • Rebate Application
    • Green Power Program & Net Metering
      • Contribution Form
      • Rebate Application
    • Rebates
  • Safety
  • Contact Us